Legal notice

Name of Parnership

Firehouse(Scotland)

Partnerhip: C Ticehurst & W Ticehurst

 

Registered office

32 Lathallan Drive

Polmont FK2 0PE

 

Contact details

Tel: 0777 2610799

E-mail (1): admin@firehousescotland.co.uk

E-mail (2): spinola63@blueyonder.co.uk

 

 

Notice regarding Payments

We will undertake to do our best to meet the clients needs in a professional manner, we ask our clients to assist us by ensuring that all work undertaken other than training courses for which payment is required in advance, is settled in full quickly and no later than one month after completion. Unreasonable delays in payments may result in Firehouse (Scotland) seeking legal recourse to recover debts.

 

Where payment is made by cheque, Firehouse (Scotland) cannot accept responsibility for cheques lost in the post or not received

 

Cancellations & Conditions

The customer must notify Firehouse (Scotland) in writing if they wish to cancel any training course.

  • The training fee will be refunded in full if the customer provides written notice of the cancellation at least 21 days before the start of the training course.
  • 75% of the training fee will be refunded if the customer provides written notice of the cancellation between 14 and 20 days before the start of the training course.
  • 50% of the training fee will be refunded if the customer provides written notice of the cancellation between 7 and 13 days before the start of the training course.
  • No refund will be given if the customer cancels less than 7 days before the start of the training course.
  • The customer may change the names of those attending training at any time prior to the start of any training course.

Notification of cancellation should be made by email to admin@firehousescotland.co.uk

  Firehouse (Scotland) will endeavor to accommodate requests from the customer for postponement, reductions in numbers, changes to duration or changes to agreed dates whenever possible, but reserves the right to impose a cancellation charge based on the above timescales. Firehouse (Scotland) may vary the time, date and venue of a training course.